Conflict Resolution (Paperback) (ISBN-13: 9780990961925)

Tend to difficult situations properly, and instead of winning battles you will win allies. This book will completely equip you to learn how to handle situations with grace, calmness, and strength. It takes courage to resolve conflict rather than to just run from it or ignore it. Your quality of life depends on it. With the right information, properly applied, your life can be peacefully productive.