Confrontation Management: Improve Performance and Maintain Relationships (Paperback) (ISBN-13: 9781475849318)

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:

• Appropriately beginning a confrontational conversation
• How to invite employees into a conversation and avoid a "top-down" meeting
• Common tactics used by employees to torpedo a meeting
• Successfully pivoting a conversation from issues or concerns to solutions
• Ending a conversation with a plan and on a positive note

Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.

Author: Sam Miller
ISBN-10: 1475849311
ISBN-13: 9781475849318
Publisher: Rowman & Littlefield Publishers
Language: English
Published: 05/03/2019
Pages: 90
Format: Paperback
Weight: 0.32lbs
Size: 9.00h x 6.00w x 0.22d