Contact Center Management: From Complaint Department to Value Center by Smets, Jan

Contact Center Management: From Complaint Department to Value Center (Paperback) (ISBN-13: 9789401454100)

Vendor: Jan Smets
Product type: Books
Format: Paperback
$34.95
$34.95
$34.95
Subtotal: $34.95
Contact Center Management: From Complaint Department to Value Center by Smets, Jan

Contact Center Management: From Complaint Department to Value Center

$34.95
Contact Center Management: From Complaint Department to Value Center by Smets, Jan

Contact Center Management: From Complaint Department to Value Center

$34.95
Format: Paperback
Description
Description
x
Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of hollowed-out theory and vague slogans, it offers a grounded approach to the creation of value for your company as well as for any client.

Author: Jan Smets
ISBN-10: 9401454108
ISBN-13: 9789401454100
Publisher: Lannoo Publishers
Language: English
Published: 02/18/2019
Pages: 286
Format: Paperback
Weight: 1.45lbs
Size: 9.40h x 6.60w x 0.80d

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