Converting Customers to Clients: A Guide to Strengthen Your Business Relationships (Paperback) (ISBN-13: 9780989571401)

Chris Wendel is a native of Lakeland, Florida. He attended the University of South Florida and graduated with a degree in English/Technical Writing. He later returned to university and earned a degree in Computer Network Administration. Chris owned and operated an IT consulting company in Florida for almost a decade before working as a Relationship Manager for a global company. He is an Amazon.com bestselling author for his short story, Human After All: The Pen Pal Chronicle. The short story chronicles the teen years of the villain in his debut novel, Human After All, which introduced characters Det. Tom Gray and Valerie Hardy. In the novel, the characters battle an evil villain who makes them face the fears which have halted their lives. The follow-up novel, King of Pain, featuring Det. Tom Gray will be released at the end of 2013. In the summer of 2013, Chris's book of poems, Unfinished, will be available. There is an accompanying book to Converting Customers to Clients. On Strengthening Business Relationships is a book of standalone business quotes. He is currently available for book club engagements, organizational presentations for both his creative writing and client relationship/customer service topics. He blogs at his web site cwendel.com about various topics, which include arts and entertainment, business, customer service, writing, music, parenting, and more. Chris is involved in numerous community activities and groups, like Kiwanis and the local futbol club. Chris enjoys football, soccer, music, stories and reading, as well as spending precious time with friends and family.