Customer Care: A New Business Discipline (Paperback) (ISBN-13: 9781986960380)

Customer service is one of the most important aspects of running a business. This book from the Atton Institute has the answers to a number of relevant questions such as "What should and should not be done when working with clients," "How to correctly react to changes and innovations," "How to improve the level of customer service & satisfaction," etc. The main objective of this book is to help you to organize your work in such a way that you are able to get maximum benefit when working with your clients. After all, if you don't think of customer satisfaction, you won't be able to stay at the market for long. The book will be of interest first of all to those who work with customers, as well as for managers and owners of the companies. It will also be useful to marketers, brand managers and all those professionals who want to improve the efficiency of their work with clients.

Author: Atton Institute
ISBN-10: 1986960382
ISBN-13: 9781986960380
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 04/25/2018
Pages: 174
Format: Paperback
Weight: 0.53lbs
Size: 9.02h x 5.98w x 0.37d