Customer Experience 20: A Team Building Card Game (Paperback) (ISBN-13: 9781897050583)

You want it to be an easy to run icebreaker that promotes team engagement and starts a conversation around Customer Service (CRM). You are a busy manager and need a ready-to-go solution that will engage and help your office team to get to initiate a Customer Service conversation. You want it to have minimal equipment and preparation - this is what you were looking for.

The benefits of this customer service book (card game) include:

• Easy to understand customer service game that can be easily implemented at your next meeting.
• Fast paced and inclusive game that encourages a safe way for everyone to participate.
• Easy gamification with the roll of a dice.
• Tested team building games from an expert in the field.
• Professionally designed team building game that includes step-by-step instructions.
• The kindle version can be "flipped through" like a card deck - and it fits on your phone so you have it everywhere you go!

20 Questions - Customer Experience 20 Edition is a great team builder that drives home a specific learning outcome of exploring your groups CRM skills, attitudes, tools, exemplars, and more. This gamified book is is great for exploring content specific knowledge about Customer Service at work in a fun and informal way. It is great for: Innovative team building and icebreaker event, quick re-energizer that gets people learning in a different way, informal content specific learning, and developing interpersonal relationships with others. Not to mention a great coffee break activity or as a training tool within your program.

The team building author has been an international motivational speaker and team building designer for over 30 years. He is the author of over 25 books, 100's of team building games, and dozens of team building apps. Tyler Hayden is the founder and creative mind behind www.teambuildingschool.com, which is a one-stop-shop for team building courses and downloadable team building games, icebreakers, and office team building.

His business clients include: TD Bank, Subaru, Honeywell, ExxonMobil, Michelin, Bell and Pratt-Whitney.

His association clients include: Young Presidents Organization (YPO), Project Management Institute (PMI) and Red Cross.

This quick team building game is a great icebreaker and get-to-know your team activity for adults click BUY NOW - don't wait start building that team you always wanted (and deserve).

Author: Tyler Hayden
ISBN-10: 1897050585
ISBN-13: 9781897050583
Publisher: Tyler Hayden
Language: English
Published: 04/01/2019
Pages: 32
Format: Paperback
Weight: 0.22lbs
Size: 11.00h x 8.50w x 0.07d