Customer Satisfaction: Its Not Just Your Promise, Its Your Business (Paperback) (ISBN-13: 9781736429815)

This book was written as a first step in the process to empower small businesses to GUARANTEE the satisfaction of their customers-leading to continued business growth and longevity. Small business's failure due to lack of a sustainable sourceof customers is a problem worth solving. It comes from a lack of repeat business, referrals, and natural business growth, and not paying attention to the key elements of Customer Satisfaction executed though a well thought out CUSTOMERSATISFACTION PLAN

Author: Anthony Haye,Chris W. Bryan
ISBN-10: 1736429817
ISBN-13: 9781736429815
Publisher: Bryan Service Companies, Inc
Language: English
Published: 04/08/2021
Pages: 128
Format: Paperback
Weight: 0.31lbs
Size: 8.00h x 5.25w x 0.27d