Customer Service Rules!: 52 Ways to Create A Customer-Centric Business by Hickner, Steve

Customer Service Rules!: 52 Ways to Create A Customer-Centric Business (Paperback) (ISBN-13: 9781938406393)

Vendor: Steve Hickner
Product type: Books
Format: Paperback
$15.20
$15.20
$15.20
Subtotal: $15.20
Customer Service Rules!: 52 Ways to Create A Customer-Centric Business by Hickner, Steve

Customer Service Rules!: 52 Ways to Create A Customer-Centric Business

$15.20
Customer Service Rules!: 52 Ways to Create A Customer-Centric Business by Hickner, Steve

Customer Service Rules!: 52 Ways to Create A Customer-Centric Business

$15.20
Format: Paperback
Description
Description
x
"The customer is not always right, but he or she is always the customer." That's customer service expert Don Gallegos' mantra. His 52 Rules will help you create a company that is focused on giving the best customer service ever. Gallegos' long experience as president of 70-store supermarket chain King Soopers is the basis for the Rules: welcoming customer complaints, empowering employees to handle customers' problems, learning from the best customer service companies, and much more. Read one rule a week-or all 52 at once Don Gallegos' Customer Service Rules is your guide to building a business centered on your customers.

Author: Steve Hickner, Don Gallegos
ISBN-10: 1938406397
ISBN-13: 9781938406393
Publisher: Brigantine Media
Language: English
Published: 08/25/2014
Pages: 106
Format: Paperback
Weight: 0.26lbs
Size: 8.00h x 5.25w x 0.22d
By Steve Hickner
By Steve Hickner
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Don Gallegos is a speaker and consultant for businesses on the topic of customer service. He is the retired president of King Soopers, a large chain of supermarkets, now part of Kroger. His first book, Win the Customer, Not the Argument, was published in 2005 and is in its fourth printing. Gallegos is a native of Denver, Colorado, and is an active community philanthropist there.

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