Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce by Owens, Jaye B.

Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce (Paperback) (ISBN-13: 9781387486403)

Vendor: Jaye B. Owens
Product type: Books
Format: Paperback
$18.60
$18.60
$18.60
Subtotal: $18.60
Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce by Owens, Jaye B.

Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce

$18.60
Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce by Owens, Jaye B.

Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce

$18.60
Format: Paperback
Description
Description
x
Customer service jobs are the fastest growing sector of the economy, and they're filled by women, minorities, and the working poor. American commerce is built on a system which places the most marginalized workers at the mercy of the American public, prioritizes personality over skill, and promises advancement and wage opportunities which don't exist. Customer service employees know they're being exploited, but they've been effectively silenced through decades of injustice. It's time to make some noise.

Author: Jaye B. Owens
ISBN-10: 1387486403
ISBN-13: 9781387486403
Publisher: Lulu.com
Language: English
Published: 01/03/2018
Pages: 208
Format: Paperback
Weight: 0.69lbs
Size: 9.00h x 6.00w x 0.48d

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