Customer success: Standard Requirements (Paperback) (ISBN-13: 9781718920873)

What will be the consequences to the stakeholder (financial, reputation etc) if Customer success does not go ahead or fails to deliver the objectives? How much are sponsors, customers, partners, stakeholders involved in Customer success? In other words, what are the risks, if Customer success does not deliver successfully? How much does Customer success help? What situation(s) led to this Customer success Self Assessment? How do we ensure that implementations of Customer success products are done in a way that ensures safety?

This astounding Customer success self-assessment will make you the principal Customer success domain authority by revealing just what you need to know to be fluent and ready for any Customer success challenge.

How do I reduce the effort in the Customer success work to be done to get problems solved? How can I ensure that plans of action include every Customer success task and that every Customer success outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer success costs are low? How can I deliver tailored Customer success advice instantly with structured going-forward plans?

There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer success essentials are covered, from every angle: the Customer success self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer success outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer success practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer success are maximized with professional results.

Your purchase includes access details to the Customer success self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.