Data-Driven Diagnostics: A Customer-Centric Approach to Healthcare Delivery (Hardcover) (ISBN-13: 9798899292712)

In the rapidly evolving healthcare sector, diagnostic centers play a crucial role in disease detection, treatment planning, and patient care. *Data-Driven Diagnostics: A Customer-Centric Approach to Healthcare Delivery* delves into the often-overlooked aspects of customer experience, service quality, and accountability in these essential healthcare facilities. Through extensive research and data analysis, Dr. Suman Agarwal explores how patients perceive diagnostic services, the factors influencing their experiences, and the impact of service quality on patient satisfaction. This book provides valuable insights for healthcare professionals, policymakers, and researchers aiming to enhance customer-centric healthcare solutions and build trust in diagnostic services.