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![Designing Your Organization [With CDROM] by Kates, Amy](http://www.whiterainbookhouse.com/cdn/shop/products/img_bd44df4d-e755-4e6d-82e9-cbb1fc7f58a3.jpg?v=1681517003)
- Designing around the customer
- Organizing across borders
- Making a matrix work
- Solving the centralization--and decentralization dilemma
- Organizing for innovation
The Authors
AMY KATES is principal partner with Downey Kates Associates, an organization design and development consulting firm located in New York City.
JAY R. GALBRAITH is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland.
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