Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts (Hardcover) (ISBN-13: 9781609606077)

Central to the study of e-services is the ability to evaluate critical success factors, which include quality, effectiveness, accessibility, and societal implications. Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools. This book reviews specific e-services such as e-banking and e-health initiatives and offers new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services.

Author: Ada Scupola
ISBN-10: 1609606078
ISBN-13: 9781609606077
Publisher: Information Science Reference
Language: English
Published: 06/30/2011
Pages: 390
Format: Hardcover
Weight: 2.65lbs
Size: 11.10h x 8.80w x 1.10d

Review Citation(s):
Reference and Research Bk News 10/01/2011 pg. 85