Dynamic Youth Services through Outcome-Based Planning and Evaluation (Paperback) (ISBN-13: 9780838909188)

Incorporating outcome-based planning and evaluation is critical when developing new programs and services. In this step-by-step patron-centered guide, three experts who have conducted extensive research share their findings and proven strategies: Generate results that support funding - be it governmental or grant-based; Get buy-in and participation from young library users; Improve communications between staff and customers, and among staff; and Garner immense user benefits with minimal effort. Using this method and selecting the level of effort allow libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs.

Author: Eliza Dresang, Melissa Gross, Leslie Edmonds Holt
ISBN-10: 0838909183
ISBN-13: 9780838909188
Publisher: ALA Editions
Language: English
Published: 01/30/2009
Pages: 176
Format: Paperback
Weight: 0.54lbs
Size: 9.00h x 6.10w x 0.38d

Review Citation(s):
Voice of Youth Advocates 12/01/2006 pg. 469
Booklist 12/15/2006 pg. 63
American Reference Bks Annual 01/01/2007 pg. 249