E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice by Rust, Roland T.

E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice (Hardcover) (ISBN-13: 9780765608062)

Vendor: Roland T. Rust
Product type: Books
Format: Hardcover
$270.00
$270.00
$270.00
Subtotal: $270.00
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice by Rust, Roland T.

E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

$270.00
E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice by Rust, Roland T.

E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice

$270.00
Format: Hardcover
Description
Description
x
This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.

Author: Roland T. Rust,P. K. Kannan
ISBN-10: 0765608065
ISBN-13: 9780765608062
Publisher: Routledge
Language: English
Published: 07/31/2002
Pages: 348
Format: Hardcover
Weight: 1.44lbs
Size: 9.28h x 6.32w x 1.05d

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