Emergency Call Handler's Companion (Paperback) (ISBN-13: 9798846416062)

A useful and simple to read guide for emergency call handler's around the world.
Learn tips and tricks to help you effectively handle the most difficult of calls and callers.
Topics include - communication problems, child and elderly callers, suicidal callers, location finding, abusive callers and many, many more.
Suitable for Police, Fire, Ambulance, Emergency Medical Services, Coastguard and anyone else taking calls of an emergency or critical nature.
A great addition to your work bag - have it with you when taking calls as a handy reference when things get tough.

Author: Claire Cairns
ISBN-10: 8846416066
ISBN-13: 9798846416062
Publisher: Independently Published
Language: English
Published: 08/14/2022
Pages: 56
Format: Paperback
Weight: 0.14lbs
Size: 8.00h x 5.00w x 0.12d