Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results (Paperback) (ISBN-13: 9780814432778)

You've spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence!

As recent research has indicated that emotional intelligence (EI) now accounts for 70 to 80 percent of management success, there is no doubt that today's successful project manager needs strong interpersonal skills and the ability to recognize emotional cues to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn't enough anymore!

Emotional Intelligence for Project Managers introduces you to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to:

• Set the tone and direction for the project
• Communicate effectively
• Motivate, inspire, and engage their team
• Encourage flexibility and collaboration
• Deal productively with stress, criticism, and change
• Establish the kind of high morale that attracts top performers

Now in its second edition, Emotional Intelligence for Project Managers includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership.