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Offering a blueprint for transforming military depot workload and processes into those of high-performance commercial facilities, this volume provides tools for enhancing the ability of the military to perform MRO on its weapon systems. The text focuses on availability of required parts, facilities, tools, and manpower; dependability of the weapon systems; capability of the enterprise to perform the mission; affordability and improving the life cycle cost (LCC) of a system or project; and marketability of concepts and motivating decision makers. These concepts and tools are applicable to any enterprise, military or commercial, that is concerned about sustainability.
Dennis F. X. Mathaisel is professor of management science in the Department of Mathematics and Science at Babson College, and holds a doctor of philosophy degree from the Massachusetts Institute of Technology. Joel M. Manary is the lead systems engineering subject matter expert in the Systems Engineering Process Office (SEPO), a staff agency supporting SPAWAR Systems Center Pacific in San Diego. He holds a master's of science degree in logistics and systems acquisition management at the Air Force Institute of Technology. Clare L. Comm is professor of marketing in the College of Management at the University of Massachusetts-Lowell, where she specializes in services marketing and buyer behavior. She received a PhD in marketing from the University of Cincinnati.
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