Everyone's Guide to Interviewing: The art and science of information gathering (Paperback) (ISBN-13: 9781919252506)

Discover how to ask the questions that uncover what really matters.
This guide turns interviewing into a tool for seeing beneath the surface, where safety culture, behaviour, and human factors truly live.

Built for professionals across every high-risk or high-performance field, it shows how to draw out honest insights, spot hidden risks, and understand the human stories behind data and procedures.

Whether you lead audits, investigations, or culture reviews, these methods help you move beyond checklists to the conversations that drive safer, smarter, more resilient organisations.