Feedback Rules!: 52 ways to listen to your stakeholders by Numainville, Brian

Feedback Rules!: 52 ways to listen to your stakeholders (Paperback) (ISBN-13: 9781938406522)

Vendor: Brian Numainville
Product type: Books
Format: Paperback
$15.20
$15.20
$15.20
Subtotal: $15.20
Feedback Rules!: 52 ways to listen to your stakeholders by Numainville, Brian

Feedback Rules!: 52 ways to listen to your stakeholders

$15.20
Feedback Rules!: 52 ways to listen to your stakeholders by Numainville, Brian

Feedback Rules!: 52 ways to listen to your stakeholders

$15.20
Format: Paperback
Description
Description
x
YOU GOTTA KNOW THE RULES It's critical to get feedback from the stakeholders of your business-customers, employees, members, business partners, and more. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you'll learn how to prepare questions, run the program, and use the information wisely. Read one rule a week-or all 52 at once Feedback Rules is your guide to listening to your stakeholders. PRAISE FOR FEEDBACK RULES "Great tips and helpful ideas for retailers that want to listen more attentively to their customers and employees." PETER LARKIN, PRESIDENT AND CEO, NATIONAL GROCERS ASSOCIATION "Invaluable to any organization." JAMES G. CONROY, PRESIDENT AND CEO, BOOT BARN "A fresh and entertaining reminder of the importance of making feedback an essential part of any corporate culture." MARK J. CENSOPRANO, CHIEF MARKETING OFFICER, ASPEN DENTAL MANAGEMENT

Author: Brian Numainville, Doug Madenberg
ISBN-10: 1938406524
ISBN-13: 9781938406522
Publisher: Brigantine Media
Language: English
Published: 03/11/2016
Pages: 128
Format: Paperback
Weight: 0.31lbs
Size: 8.00h x 5.25w x 0.27d
By Brian Numainville
By Brian Numainville
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ABOUT THE AUTHORS Doug Madenberg is a Principal of the Retail Feedback Group. Since 1995, Doug has been at the forefront of consumer and employee research, helping clients listen and respond to their key stakeholders, and providing guidance to industry associations. Brian Numainville is a Principal of the Retail Feedback Group. An accomplished consultant, Brian partners with organizations throughout the United States to develop and execute a wide range of research and feedback programs. ABOUT THE ILLUSTRATOR Steve Hickner is a film director at DreamWorks Animation, with numerous credits as producer, storyboard artist, and more throughout his career as an animator.

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