Five-Star Customer Service (Paperback) (ISBN-13: 9781663240293)

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

Author: Ted Coiné
ISBN-10: 1663240299
ISBN-13: 9781663240293
Publisher: iUniverse
Language: English
Published: 06/14/2022
Pages: 258
Format: Paperback
Weight: 0.57lbs
Size: 8.00h x 5.00w x 0.54d