He Says She Says: Closing the Communication Gap Between the Sexes (Paperback) (ISBN-13: 9781929873241)

Dr. Lillian Glass (often referred to as the "First Lady of Communication") is one of the world's most well respected and foremost authorities in the field of Communication and the Psychology of Human Behavior. As a renowned Body Language Expert she demonstrates her skills in numerous fields. As the author of 18 books including the Original Best Seller TOXIC PEOPLE (R) where she coined and popularized the term "toxic people," commonly used in today's vernacular, she combines her unique background to educate the public through the media. You have seen her such shows as 20/20, Good Morning America, Today Show, CNN, Fox News as well as on Dancing With the Stars and The Millionaire Matchmaker as their Body Language Expert. As a sought after Media Expert she shares her perspective concerning news events. In her private practice she has trained politicians, world leaders, sports figures, and countless Award Winning Celebrities from Dustin Hoffman whom she coached to sound like a woman for Tootsie, Sean Connery, Julio Iglesias, Dolly Parton, Will Smith, and a host of others too numerous to name enhance their verbal and nonverbal communication skills. The highlight of her career was teaching deaf actress Marlee Matlin how to speak publicly for the very first time at the Academy Awards ceremonies. She currently applies her skills in the legal field where she is an expert witness, jury and trial consultant, and mediator. One of her most dramatic cases involved a plaintiff whom a jury initially found unlikeable during a mock trial and was awarded him no compensation, After Dr.Glass' witness preparation, he became very likeable to a jury and was awarded a $33 million dollar verdict.