Health Care Operations Management: A Systems Perspective (Paperback) (ISBN-13: 9781284194142)

Operations management is increasingly a critical skill needed in today's health care leader. Managing your organization's complex interdisciplinary processes, labor and asset productivity, and operational performance involves quantitative and qualitative skills. Covering a range of topics from quality management to data analyses, Health Care Operations Management: A Systems Approach clearly explains the important concepts and skills necessary to lead a modern health care organization. Logically organized in four parts, Health Care Operations Management: A Systems Approach looks at operations, systems and financial management; methods for improving operations; analytical tools and technology; and health care supply chain. Thoroughly revised, the new Third Edition offers new content on health plan operations, use of information technology in operations management, and analytics - topics often overlooked in most health care operational management texts. Additional noteworthy updates include: - Expanded systems perspective that emphasizes the interconnection between the hospital and the health care system. - 4 new chapters cover health insurance plan operations (4), Six Sigma quality improvement (7), information technology (13) and statistical analysis (12) - Updated and expanded content on information technology including how to leverage existing information technology assets to improve operational performance. - Thoroughly revised chapter on supply chain management - End of chapter discussion questions and calculations challenge reader to apply concepts. - Practical guidance on analyzing operational performance using everyday management tools such as MS Excel.

Author: James R. Langabeer II, Jeffrey Helton
ISBN-10: 1284194140
ISBN-13: 9781284194142
Publisher: Jones & Bartlett Publishers
Language: English
Published: 02/24/2020
Pages: 306
Format: Paperback
Weight: 1.65lbs
Size: 10.80h x 8.40w x 0.90d