How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them (Paperback) (ISBN-13: 9780749454593)

Mike Leibling is a writer, trainer, facilitator and coach. He worked for nearly twenty years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. He had many clients, large and small, both in the private and public sectors, and was increasingly called upon to spend his time training, coaching and mentoring. In 1995 he founded Strategy Strategy(TM) to help people and organizations to move on in 'difficult' situations or, preferably, to spot them coming and so avoid them in the first place. Mike has worked with organizations as diverse as Heinz, DHL, L'Oreal and PricewaterhouseCoopers.