How to Manage Problem Employees: A Step-By-Step Guide for Turning Difficult Employees Into High Performers (Paperback) (ISBN-13: 9780471730439)

There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who don t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

Author: Glenn Shepard
ISBN-10: 0471730432
ISBN-13: 9780471730439
Publisher: Wiley
Language: English
Published: 07/01/2005
Pages: 208
Format: Paperback
Weight: 0.55lbs
Size: 8.50h x 5.40w x 0.60d