How to Win Customers for Life: Unique Words And Strategies To Attract Customers And Keep Them For Life. (Paperback) (ISBN-13: 9781700359605)

The book HOW TO WIN CUSTOMERS FOR LIFE: Unique Words and Strategies To Attract Customers And Keep Them For Life, is made possible because of the concern the author has for the teaming businesses out there who are struggling to succeed and are at the verge of being failed. It is a practical approach aim at solving issues bothering on customer Relationship/services. The book treats issues such as 1. Your customer is your goldmine2. Power of positive and negative words3. Going beyond customer's expectation4. Business public outlook5. 25 Killer words and phrases to avoid6. Complaints as an opportunity7. Escalation procedures8. How to get more customers9. Customer's follow up10. Practical exercise on customer service11. ETCThis book is complete because it covers all aspect of customer service with proven solutions.

Author: Ndiana-Abasi Udofia Ekarika
ISBN-10: 1700359606
ISBN-13: 9781700359605
Publisher: Independently Published
Language: English
Published: 10/17/2019
Pages: 142
Format: Paperback
Weight: 1.04lbs
Size: 11.00h x 8.50w x 0.37d