I Cheer Luigi: A Kaiser Permanente Patient/Victim's Story (Paperback) (ISBN-13: 9798996909704)

In 250 years, we have not figured out healthcare in this country.

Steve Stevens was a healthy 82-year-old, a former AT&T Bell Telephone Laboratories Mathematician/Physicist, world record cyclist, and two-time Hawaii Ironman finisher when Kaiser Permanente's healthcare system failed him. I Cheer Luigi is his firsthand account of what happened next: the misdiagnoses, the bureaucratic walls, and the slow erosion of trust between a patient and the system meant to protect him.

This is not a policy paper. It is one man's story, told plainly, about what it feels like to be failed by the largest HMO in the country. For patients who have battled a healthcare system, their partners and loved ones, and the health insurance policymakers and medical school educators working to change it, Steve's story is a cautionary tale.

Steve Stevens lives in Golden, Colorado.