Implementing an ISO 9001: 2000 Quality Management System: Including Safety and Environmental Considerations (Paperback) (ISBN-13: 9780865878273)

This book provides a step-by-step approach to establishing an ISO 9001:2000 Quality Management System that is process-based, encompasses the principles of Total Quality Management and Continuous Improvement, and includes environmental and safety management systems considerations. The author takes you through the process of designing, planning, and implementing a quality management system that will not only meet the ISO 9001:2000 Standard requirements but will also serve as a platform for the addition of ISO 14000, ISO 18000, and the Malcolm Baldrige National Quality Award Criteria.

Author: Raymond J. Murphy
ISBN-10: 0865878277
ISBN-13: 9780865878273
Publisher: Government Institutes
Language: English
Published: 02/01/2002
Pages: 327
Format: Paperback
Weight: 1.75lbs
Size: 11.00h x 8.25w x 0.73d