ITSM For Leaders: A leader's guide to understanding IT Service Management - Second Edition - Full Color (Paperback) (ISBN-13: 9781723127212)

This book offers IT and organization leaders an easy-to-read resource to better understand IT Service Management and how best to leverage its capabilities. Service Management Leadership is the name of Jeffrey's consulting practice and YouTube channel. These are to help leaders grow in their understanding of ITSM. Also, all proceeds from the sale of this book will be donated to charity. This book was not written for self-gain. Rather, it is to help leaders and help others through the book's proceeds. This is the second edition, including minor updates and full color.

Author: Jeffrey Teffertiler
ISBN-10: 1723127213
ISBN-13: 9781723127212
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 07/14/2018
Pages: 134
Format: Paperback
Weight: 0.57lbs
Size: 9.00h x 6.00w x 0.35d