Jumpstart Your Customer Service: 10 Jolts to Boost Your Customer Service (Paperback) (ISBN-13: 9781937879419)

Turn Your Customers Into Raving Fans
Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book, you'll discover 10 Jolts to Jumpstarting Your Own Customer Service.
Wether you are a small business owner, customer service manager or an employee working in customer service, this book will upgrade your performance and help you:

• Create raving fans through exceptional customer service.
• Lower marketing expenses by retaining your current customers and getting free word of mouth.
• Create a work environment that you are excited to go to each day.

Written by small business and customer service activists', Shawn Doyle, CSP and Lauren Anderson. They share practical steps that you can take advantage of right now.

You'll be inspired with real world stories of extraordinary customer service that will help you see your own small business or position in a whole new way.

So what are you waiting for? Jumpstart Your Customer Service today

Author: Shawn Doyle, Lauren Anderson
ISBN-10: 1937879410
ISBN-13: 9781937879419
Publisher: Sound Wisdom
Language: English
Published: 04/03/2014
Pages: 144
Format: Paperback
Weight: 0.38lbs
Size: 8.60h x 5.52w x 0.39d