Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services by Juran, J. M.

Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services (Hardcover) (ISBN-13: 9780029166833)

Vendor: J. M. Juran
Product Type: Books
Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality...
Format: Hardcover
$66.00
$66.00
$66.00
Subtotal: $66.00
Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services by Juran, J. M.

Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

$66.00 $66.00
Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services by Juran, J. M.

Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

$66.00 $66.00
Format: Hardcover
Description
Description
x
Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality.
Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics.
The author gives new emphasis to setting quality goals, planning in multifunctional processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.

Author: J. M. Juran
ISBN-10: 0029166837
ISBN-13: 9780029166833
Publisher: Free Press
Language: English
Published: 05/04/1992
Pages: 538
Format: Hardcover
Weight: 1.96lbs
Size: 9.59h x 6.37w x 1.39d

About the Author
J. M. Juran is the founder and Chairman Emeritus of Juran Institute, Inc. He is the author of Juran on Planning for Quality and Juran on Leadership for Quality (both Free Press) and has received over thirty awards and medals for his innovations and contributions in quality control.

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