Knowledge Services and Knowledge Strategy: Closing the New Digital Divide (Hardcover) (ISBN-13: 9783110693188)

This book updates the study of how digital/social media technologies are driving new behaviors around the use of knowledge networks and collaboration initiatives at for-profit and nonprofit organizations. It also offers specific models and best practices for harnessing these evolving technologies and the group/social behaviors these technologies are improving knowledge-sharing tools and strategies for social impact.