Learn Telephone Skills (Paperback) (ISBN-13: 9781987433203)

Learn Telephone Techniques. How to Communicate Effectively. How to use Listening Skills. How to Create the Right Image. Learn the Needs of a Caller. How to Deal with a Difficult Customer. How to Deal with an Angry Caller. How to Deal with Talkative People. How to Manage Call Backs. Learn Telephone Sales.

Author: Clive M. Harman
ISBN-10: 1987433203
ISBN-13: 9781987433203
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 04/05/2018
Pages: 78
Format: Paperback
Weight: 0.26lbs
Size: 9.02h x 5.98w x 0.16d