Learning To Run - A Guide To Business Process Re-engineering (Paperback) (ISBN-13: 9781908596901)

David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.

Author: David Broadbent
ISBN-10: 1908596902
ISBN-13: 9781908596901
Publisher: Grosvenor House Publishing Limited
Language: English
Published: 01/23/2012
Pages: 218
Format: Paperback
Weight: 0.62lbs
Size: 8.50h x 5.50w x 0.50d