Less Contact, More Impact: How to Win Buyers' Trust in a Turbulent Digital World (Paperback) (ISBN-13: 9789401473422)

Customers today demand a highly personalized and unique purchasing experience: they require expert guidance in a purchasing process that is relevant and efficient from start to finish. Less Contact, More Impact explores the dynamics of corporate sales today and in the future as a function of trust and cooperation. The RIO model developed by Belgium-based Blinc Sales Institute marks the evolution of a new era in which genuine contact between client and salesperson is crucial to meeting the challenges of customer expectations. The goal of this book is to guide sales in the digital age in order to achieve maximum personal impact, better results, and consistent customer satisfaction in a minimum amount of time.

Author: Jochen Roef,Jozefien Geyter,Carolien Boom
ISBN-10: 9401473420
ISBN-13: 9789401473422
Publisher: Lannoo Publishers
Language: English
Published: 02/08/2021
Pages: 160
Format: Paperback
Weight: 0.95lbs
Size: 9.50h x 6.80w x 0.70d