Lessons from the Heart of American Business: A Roadmap for Managers in the 21st Century (Paperback) (ISBN-13: 9780446678483)

One of America's most respected executives offers his management insights on how to do business now -- and into the next century.
Since taking over as chairman and chief executive officer of United Airlines, Gerald Greenwald has seen operating margins and productivity go up, labor grievances go down, and the stock price more than double. In LESSONS FROM THE HEART OF AMERICAN BUSINESS, Greenwald shares his extraordinary experiences and insights on how businesses in America operate today. He discusses such pressing management issues as:

• An aging workforce
• Corporate ethics
• Dealing with layoffs
• Building trust with employees
• Office politics

Greenwald also explores business practices and behavior in the second half of the 20th century, and the important lessons they can teach business folks about how to manage in the future.

Author: Gerald Greenwald, Charles Madigan
ISBN-10: 0446678481
ISBN-13: 9780446678483
Publisher: Business Plus
Language: English
Published: 04/01/2002
Pages: 288
Format: Paperback
Weight: 0.68lbs
Size: 8.98h x 6.06w x 0.81d