Managing America's Small Communities: People, Politics, and Performance by Folz, David H.

Managing America's Small Communities: People, Politics, and Performance (Paperback) (ISBN-13: 9780742543393)

Vendor: David H. Folz
Product type: Books
Format: Paperback
$49.00
$49.00
$49.00
Subtotal: $49.00
Managing America's Small Communities: People, Politics, and Performance by Folz, David H.

Managing America's Small Communities: People, Politics, and Performance

$49.00
Managing America's Small Communities: People, Politics, and Performance by Folz, David H.

Managing America's Small Communities: People, Politics, and Performance

$49.00
Format: Paperback
Description
Description
x
In their book, Managing America's Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation. The findings show that city managers are more extensively engaged than mayors in governmental process decisions and help to advance the level of service quality in small communities.

Author: David H. Folz, Edward P. French
ISBN-10: 0742543390
ISBN-13: 9780742543393
Publisher: Rowman & Littlefield Publishers
Language: English
Published: 08/25/2005
Pages: 192
Format: Paperback
Weight: 0.63lbs
Size: 8.58h x 5.98w x 0.56d

Review Citation(s):
Choice 02/01/2006 pg. 1092
By David H. Folz
By David H. Folz
x

David H. Folz is associate professor of political science and MPA coordinator at the University of Tennessee, Knoxville. He has written dozens of journal articles and conference papers and is the author of Survey Research for Public Administration.

P. Edward French is an instructor in the political science department at the University of Tennessee, Knoxville. He is the co-author of Understanding American Government.

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