Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships by Johnson, Clive

Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships (Hardcover) (ISBN-13: 9780749459529)

Vendor: Clive Johnson
Product type: Books
Format: Hardcover
$39.99
$39.99
$39.99
Subtotal: $39.99
Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships by Johnson, Clive

Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships

$39.99
Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships by Johnson, Clive

Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships

$39.99
Format: Hardcover
Description
Description
x


Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies; encouraging positive mindsets, combatting stress and building stronger relationsips and happier workforces.

The authors look beyond individual cases to issues such as workforce motivation and corporate responsibility; examining the reasons for conflict and its implications. They provide simple guidance on the key issues many organizations face including: understanding conflict and its impact on the individual, team and organization; methods for recognizing and preventing conflict; identifying and appropriately channeling constructive conflict; managing and resolving escalated disputes; implementing a conflict management strategy.

Further free resources to accompany this book, including podcasts by the authors, can be accessed at http: //www.managingconflictatwork.com/.



Author: Clive Johnson, Jackie Keddy
ISBN-10: 0749459522
ISBN-13: 9780749459529
Publisher: Kogan Page
Language: English
Published: 09/28/2010
Pages: 272
Format: Hardcover
Weight: 1.35lbs
Size: 9.62h x 6.16w x 0.90d

Review Citation(s):
Reference and Research Bk News 02/01/2011 pg. 90
By Clive Johnson
By Clive Johnson
x

Clive Johnson is a highly experienced negotiator, facilitator and coach. His extensive experience includes in-house mediation and acting as course director of various conflict training programmes. A prolific writer and speaker, Clive is a partner with conflict specialists, The Janus Partnership (www.thejanuspartnership.com) and is co-founder of the International Conflict Management Forum (www.conflictmanagementforum.org).

Jackie Keddy is a highly experienced mediator, coach and conflict consultant. As a former facilitator of some of the London Metropolitan Police Service's most high profile and complex disputes, a grievance appeals investigator and a founding member of the Met's Leadership Academy, Jackie brought her many years' of experience as a police officer and DCI into a new life in managing people. With Clive, Jackie is a partner of The Janus Partnership (www.thejanuspartnership.com) and co-founded the International Conflict Management Forum (www.conflictmanagementforum.org). She regularly writes and features in various magazines and journals, and as a multiple award-winner for her work with the Met, is much in demand as a conference speaker.

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