Managing Customer Service by Institute of Leadership & Management

Managing Customer Service (Paperback) (ISBN-13: 9780080464190)

Vendor: Institute of Leadership & Management
Product type: Books
Format: Paperback
$48.95
$48.95
$48.95
Subtotal: $48.95
Managing Customer Service by Institute of Leadership & Management

Managing Customer Service

$48.95
Managing Customer Service by Institute of Leadership & Management

Managing Customer Service

$48.95
Format: Paperback
Description
Description
x

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).



Author: Institute of Leadership & Management
ISBN-10: 008046419X
ISBN-13: 9780080464190
Publisher: Routledge
Language: English
Published: 04/27/2007
Pages: 106
Format: Paperback
Weight: 0.62lbs
Size: 11.55h x 8.31w x 0.30d
By Institute of Leadership & Management
By Institute of Leadership & Management
x

Published for the Institute of Leadership & Management

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