Managing Difficult People: A Survival Guide for Handling Any Employee (Paperback) (ISBN-13: 9781593371869)

Don't Let Negaholics Rule Your Workplace!

As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff.

Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.

Author: Marilyn Pincus
ISBN-10: 1593371861
ISBN-13: 9781593371869
Publisher: Adams Media Corporation
Language: English
Published: 10/08/2004
Pages: 224
Format: Paperback
Weight: 0.35lbs
Size: 7.06h x 4.50w x 0.63d