Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Eskelsen, Jt

Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement (Paperback) (ISBN-13: 9780990626039)

Vendor: Jt Eskelsen
Product type: Books
Format: Paperback
$79.00
$79.00
$79.00
Subtotal: $79.00
Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Eskelsen, Jt

Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement

$79.00
Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Eskelsen, Jt

Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement

$79.00
Format: Paperback
Description
Description
x
The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.

Author: Jt Eskelsen,Terrel F. Transtrum
ISBN-10: 0990626032
ISBN-13: 9780990626039
Publisher: Servicequest
Language: English
Published: 10/12/2023
Pages: 192
Format: Paperback
Weight: 1.01lbs
Size: 11.00h x 8.50w x 0.41d

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