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Customer-focused product design strives to meet changing customer requirements with new product features. This book discusses ways to assess changing demands and sources, and delves into what is needed to successfully manufacture goods in a demanding market. It reviews proven methods for assessing customer need. Then, after showing how changing needs impact the reengineering of products, it explains how needed change can be efficiently achieved. It details how IT advances and technology support customer-focused product development, discusses cutting-edge mass customization principles that maximize cost-effective production, and illustrates how to implement a web-based product design environment.
Dr. Ali Kamrani is an Associate Professor of Industrial Engineering, Director of the Industrial Engineering Graduate Program Studies and the founding Director of the Design and Free Form Fabrication Laboratory at the University of Houston in Texas.
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