Miscommunication in Healthcare: Solving a Wicked Problem (Paperback) (ISBN-13: 9783034364935)

This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails. The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a 'wicked problem' with no one solution.

Author: Howard Giles,Bernadette M. Watson
ISBN-10: 3034364938
ISBN-13: 9783034364935
Publisher: Peter Lang Inc., International Academic Publi
Language: English
Published: 05/04/2026
Pages: 176
Format: Paperback
Weight: 0.54lbs
Size: 9.00h x 6.00w x 0.38d