Multicultural Manners: Essential Rules of Etiquette for the 21st Century (Paperback) (ISBN-13: 9780471684282)

Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.

Author: Norine Dresser
ISBN-10: 0471684287
ISBN-13: 9780471684282
Publisher: Wiley
Language: English
Published: 07/01/2005
Pages: 304
Format: Paperback
Weight: 0.90lbs
Size: 9.20h x 6.10w x 0.90d