Neversays: 25 Phrases You Should Never Ever Say to Keep Your Job and Friends (Hardcover) (ISBN-13: 9781543460179)

Most of us aren't racist, sexist, or homophobic. Rather, we're just ignorant. We've spent our entire social and professional lives dealing almost exclusively with people who are just like us. So when we go to school or work with diverse groups, we don't have the life experience or the cultural vocabulary to interact effectively with those populations. This can often result in communication missteps that offend. Neversays is your guidebook to learn and avoid these pitfalls.