No-Fault Approaches in the NHS: Raising Concerns and Raising Standards (Paperback) (ISBN-13: 9781509960880)

This book explores how concerns can be raised about the NHS, why raising concerns hasn't always improved standards, and how a no-fault open culture approach could drive improvements.

The book describes a wide range of mechanisms for raising concerns about the NHS, including complaints, the ombudsman, litigation, HSIB, and the major inquiries since 2000, across the various UK jurisdictions. The NHS approach is contextualised within the broader societal developments in dispute resolution, accountability, and regulation.

The authors take a holistic view, and outline practical solutions for reforming how the NHS responds to problems. These should improve the situation for those raising concerns and for those working within the NHS, as well as providing cost savings. The no-fault approaches proposed in the book provide long-term sustainable solutions to systemic problems, which are particularly timely given the impact of the COVID-19 pandemic on the NHS.

The book will be of interest to academics, researchers, ADR practitioners, practising lawyers, and policy makers.

Author: Sonia MacLeod,Christopher Hodges
ISBN-10: 1509960880
ISBN-13: 9781509960880
Publisher: Hart Publishing
Language: English
Published: 06/27/2024
Pages: 320
Format: Paperback
Weight: 1.13lbs
Size: 9.61h x 6.69w x 0.67d