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Retailing is an ever-changing facet in the fashion industry. Where brick-and-mortar used to reign supreme, digital is the current go-to for most consumers. Omnichannel retailing makes this process more seamless and has become the industry standard. This book covers both the strategic and practical sides of omnichannel retailing, with a focus on utilization of US-based e-commerce platforms. This textbook consists of three parts: 1) Build - how to build an omnichannel retail business; 2) Market - how to market via different digital marketing channels; and 3) Operate - the operational side of omnichannel retailing. By using industry examples, market reports, and company profiles, you will learn the business concepts and technologies that have evolved modern retailing in the era of the internet.
Key Features Include:Tunmin Catherine Jai is Associate Professor of Retail Management and Interim Associate Dean of Honors College at Texas Tech University.
Jihyun Vick, Ph.D. is a professor and graduate studies coordinator in the Jerry Silverman and Shannon Rogers School of Fashion Design and Merchandising at Kent State University. She is an internationally awarded and recognized researcher and a seasoned educator in the field of fashion marketing and consumer behavior. Over twenty years of her career in US higher education, she has taught over twelve different subject areas, including omnichannel retailing, entrepreneurial leadership, fashion marketing research, fashion theories, and product development, among others.Thanks for subscribing!
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