ON Innovation (Paperback) (ISBN-13: 9780615684505)

Terry Jones is chairman of Kayak.com and founder of Travelocity.com. He's worked in the travel industry for forty years. For the last ten years he's been speaking and consulting with companies on innovation and change. He had a twenty-year career at American Airlines and their SABRE division, serving in a variety of executive positions, including chief information officer. A graduate of Denison University (in history), Terry started his career as a travel agent in Chicago after spending the year after college traveling around the world. Shortly after entering the travel business, he cofounded a travel agency in Chicago specializing in travel to the Soviet Union. In five years it became a top business travel agency and a leader in automation. He then jumped to information technology, accepting a job with a company that sold minicomputers to travel agents. When that company was sold to American Airlines, he began as a director in product marketing, later working as vice president of applications development and vice president of computer operations. While at American and SABRE, he led the team of ten who began the development of Travelocity.com and, as CEO, took the company public. Today he serves on five boards of directors, consults, and serves as an expert witness. He is also a very active speaker to corporations and associations, speaking ON Innovation and on building digital relationships with customers. He lives with his wife, Ginny, near Lake Tahoe.