Before you leave...
Take 20% off your first order
20% off
Enter the code below at checkout to get 20% off your first order
Online Dispute Resolution for Business: B2b, Ecommerce, Consumer, Employment, Insurance, and Other Commercial Conflicts (Hardcover) (ISBN-13: 9780787957315)
Vendor:
Colin Rule
Product type:
Books
- $38.00
$38.00- $38.00
- Unit price
- per
Subtotal:
$38.00
Description
xIn this original and highly useful resource, Colin Rule--a pioneer in the field of online dispute resolution (ODR)--shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
Author: Colin Rule
ISBN-10: 0787957313
ISBN-13: 9780787957315
Publisher: Jossey-Bass
Language: English
Published: 09/30/2002
Pages: 338
Format: Hardcover
Weight: 1.32lbs
Size: 9.42h x 6.18w x 1.10d
Author: Colin Rule
ISBN-10: 0787957313
ISBN-13: 9780787957315
Publisher: Jossey-Bass
Language: English
Published: 09/30/2002
Pages: 338
Format: Hardcover
Weight: 1.32lbs
Size: 9.42h x 6.18w x 1.10d
By Colin Rule
xColin Rule-- mediator, trainer, consultant, and author-- is a senior associate at Raab Associates and director of its Online Public Disputes project (www.publicdisputes.org). He co-founded Online Resolution, one of the first ODR providers, and served as its CEO and president. He is currently the co-chair of the online section of the Association for Conflict Resolution (ACR) and a fellow at the Center for Information Technology and Dispute Resolution at the University of Massachusetts, Amherst. He writes the online conflict resolution column in ACResolution Magazine and serves as editor of ODRNews.com.
Recently Viewed Products
- Choosing a selection results in a full page refresh.