Open Service Management Foundation (Paperback) (ISBN-13: 9781940917207)

This coursebook is for students participating in Open Service Management Foundation 2-day classroom training. It includes every slide the instructor presents, along with notes, and two full sample exams with answers and rationales.

Author: The Open Service Management Alliance
ISBN-10: 1940917204
ISBN-13: 9781940917207
Publisher: Open Service Management Alliance
Language: English
Published: 04/26/2018
Pages: 344
Format: Paperback
Weight: 1.76lbs
Size: 11.00h x 8.50w x 0.72d